2025 AWS Cloud Support Associate Internship

Overview/Details

This 6-month internship starting in February 2025 is aimed at students who require Work Integrated Learning for credit.

This role is ideal for curious and eager individuals to engage with cutting-edge cloud computing technologies. Interns will be part of the AWS Cloud Support team, providing expert technical support to a global clientele while gaining hands-on experience with AWS services.

Interns will tackle new challenges daily, learning about application architectures and integration approaches. Responsibilities include troubleshooting customer issues, collaborating on process improvements, and developing tools for support engineers. The internship offers networking opportunities, mentorship, and professional development, fostering a collaborative environment that emphasizes organisational growth and advancement. Amazon is committed to diversity and inclusion, welcoming applicants from all backgrounds.

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Requirements

Basic Qualifications

  • Currently enrolled in or will receive a Bachelor’s or Master’s Degree in Tech with a graduation date in 2025.
  • Basic knowledge of at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting).
  • Basic knowledge of Networking and Databases.
  • Basic knowledge of Operating Systems (Windows and/or Linux).

Preferred Qualifications

  • Knowledge of internet fundamentals and cloud computing concepts.
  • Familiarity with Database, Storage, & Big Data concepts.
  • Knowledge of Networking fundamentals such as CIDR notations, OSI model, DNS, HTTP, TCP/UDP, DHCP, routing, switching, subnets, NAT.
  • Comfortable working in a Linux/Unix environment.
  • Customer-facing work experience.

Location

Cape Town, South Africa

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