2025/26 Jobox Customer Success and Experience Graduate Internship

Sponsor

&

Closing date

07/04/2025 12:00 pm

Overview/Details

Jobox is recruiting graduates and final-year university students for customer success and experience-related internships through the 2025/2026 MICT SETA Internship Program. As an MICT SETA implementation partner, Jobox will place interns with host employers across various industries, including technology, marketing, finance, sales, and operations.

Interns will focus on optimising customer journeys, resolving complex issues, and improving operational processes to enhance customer retention and satisfaction. This internship provides a 12-month structured learning experience, including mentorship, career guidance, and exposure to different work environments.

Interns will receive support from Jobox throughout the program, including profile building, interview setup, and ongoing mentorship.

  • Work Hours & Location:

    • Full-time: Monday to Friday
    • Hybrid Work Model (South Africa)
  • Salary:

    • R3 000 to R5 000 per month (Paid by MICT SETA)

Requirements

  • Education:
    • A completed degree or final-year university student.
  • Skills & Attributes:
    • Confidence, empathy, and strategic thinking.
    • Strong communication and problem-solving skills.
    • Ability to build and manage relationships.
    • Ability to provide constructive feedback and proactively seek support.
  • Application Process:
    • Submit all required documents for MICT SETA admission.
    • Complete the vetting process, which includes personality and skills assessments.
    • The screening process takes up to 3 months, requiring patience and cooperation.

Location

South Africa

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