The Diploma in Information and Communications Technology in Business Analysis at Walter Sisulu University is a three-year qualification at the Buffalo City campus. It prepares graduates to analyse business environments, document requirements, and design reliable and cost-effective ICT specifications that align technology systems with organisational processes and management needs. This discipline is central to South Africa's digital transformation agenda — spanning banking, insurance, retail, and public sector — where organisations require skilled professionals who can bridge the gap between business stakeholders and technical development teams.
English Home Language or English First Additional Language: 50–59% (Level 4)
Mathematics: 40–49% (Level 3) OR Mathematical Literacy: 60–69% (Level 5)
APS: 22 (with Mathematics) or 24 (with Mathematical Literacy)
Business Analyst (ICT) – Elicit and document business requirements, map current-state processes, and define future-state specifications for system development projects in banks, insurers, and government departments.
Systems Analyst – Evaluate existing IT systems, identify gaps, and design improved solutions to align technology with business objectives in large corporate or public sector environments.
Product Owner (Agile) – Own the product backlog and represent business stakeholder needs within agile software delivery teams in fast-growing technology companies.
Data Analyst – Collect, clean, and interpret business data to support decision-making and operational reporting for retail, financial services, and logistics organisations.
IT Project Coordinator – Support the planning, tracking, and communication of ICT project milestones and deliverables across cross-functional teams in corporate or government environments.
