The Higher Certificate in Retailing at the University of South Africa (UNISA) is a National Qualifications Framework level 5 open distance learning qualification of 120 credits, with a maximum of three years to complete. It introduces students to the retail industry, covering retail operations, merchandising, customer service, stock management, and the South African retail environment. Students build the foundational skills to support the running of retail outlets under supervision and to deliver quality customer experiences. It is well suited to those already working in retail who want a formal qualification, and to students who plan to progress to a diploma or degree in retail or business management.
Admission requires a National Senior Certificate (NSC) with at least 30% in the language of teaching and learning, or a Senior Certificate (SC) with at least an F symbol on the higher grade or an E symbol on the standard grade in the language of teaching and learning, or a National Certificate Vocational (NCV) at level 4 with at least 40% in the language of teaching and learning. The admission point score (APS/AS) for this qualification is 15. A recognition of prior learning route is available for applicants who are at least 23 years old, have completed at least Grade 10, and have at least three years of relevant work experience. The SAQA identification number for this qualification is 94791.
