In this article, we will guide you through resetting your Funza Lushaka forgotten username.
Step 1 – Visit the eservices portal
![](https://assets.apply.org.za/20240703120620/Screenshot-2024-07-03-120603.png)
Visit the government eservices portal by clicking here: https://apply.org.za/funzaapply. This will take you to the homepage where you'll click on the education tile. (see image below)
![](https://assets.apply.org.za/20240703120531/Screenshot-2024-07-03-120434.png)
Step 2
Click on the Login/Register button. Then click on the Forgot Username option. (see image below)
![](https://assets.apply.org.za/20240703121028/Screenshot-2024-07-03-120932-1024x495.png)
Step 3
A pop-up display will appear where you'll choose the identity type you'd like to reset your username with.
![](https://assets.apply.org.za/20240703121258/Screenshot-2024-07-03-121236.png)
Step 4
Check your email or messages where you'll be sent a confirmation OTP which you'll enter on the confirmation OTP box. (see images below)
![](https://assets.apply.org.za/20240703121902/Screenshot-2024-07-03-121558-1024x156.png)
![](https://assets.apply.org.za/20240703122025/Screenshot-2024-07-03-121506-1024x377.png)
You will then be presented with your username (usually your email address). You can use this in conjunction with your password to login. (see image below)
![](https://assets.apply.org.za/20240703122058/Screenshot-2024-07-03-121700-1024x355.png)
If you need help, please submit your questions on https://answers.apply.org.za/add-question and our representatives will assist you.